PEAK TO CREEK

CONCIERGE SERVICES

 

 

 

 

 

 

 

 

 

 

 

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Description of Services

Concierge Services

Pre-arrival opening of the home; detailed inspection, turn on lights, turn up heat, check that everything is in order, leave personalized welcome card for each guest

Coordinating and booking transportation to the resort

Pre arrival shop and delivery of groceries, flowers and beverages

Assistance with ski school bookings

Purchase and delivery of lift tickets

Assistance with ski school programs and delivery of lesson vouchers

Restaurant suggestions and reservations

Equipment rentals

Arranging other activities such as snowmobiling, heli-skiing, dog sledding, child minding etc.

Weekly Inspection services

Check windows and doors for proper operation/leaks/locks etc.

Check security system for proper operation

Check electrical panel box for tripped breakers

Check thermostat for proper operation

Check baseboard heaters for proper operation

Check ceiling fans

Check dishwasher operation

Run all faucets and check for leaks

Flush and inspect all toilets

Check furnace operation

Check water heater for leaks

Check and replace when necessary all indoor and outdoor light bulbs

Check all walls and ceilings for water intrusion

Visually check roof for debris and snow load

Check and take care of indoor plants

Monthly Inspection services

Check appliances for proper operation

Check smoke detector batteries and operation

Check all exhaust fans

Contracted maintenance services

Arrange and supervise:

Snow removal

Lawn and garden maintenance

Maintenance and repairs of all appliances

Pool and hot tub maintenance

Pest control

House cleaning/Maid service

Window cleaning

Carpet cleaning

Exterior power washing

Furnace servicing

Annual chimney cleaning

Major semi-annual cleaning

Security monitoring

Renovations such as painting, interior design, appliance or furniture purchases.

Pre Arrival

Turn up heat and turn on lights so home is warm and welcoming

Check that cleaning is satisfactory and all necessary toiletries, paper goods and soaps are stocked up

Make sure fire logs or firewood are well stocked

Make sure any necessary keys are available

Change door codes if necessary Meet and greet guests if necessary or upon request

Post Departure

Thorough inspection to check for any damage

Supervise house cleaning

Inclusion on Peak to Creek web site

Your property will be listed with details and photos on our web site

Bill Payment

Payment of all utilities, strata fees and service contracts

You will receive a detailed accountancy every 3 months

Bookings and web site management

Assist with finding the best web site to list your property on (owners are responsible for costs for listing)

Build your web site within this web site

Update web site calendar

Respond to all inquiries about the property

Secure bookings, take deposits, damage deposits and final payments

Make deposits into your account

Send detailed rental accountancy of each booking

 

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